Shipping Policy

Please note that the delivery time may vary depending on your location from our warehouse.

Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipping your order, we will contact you via email.

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking information will be updated within 5 days.

If your tracking information has not been updated within 10 business days, please contact sales@bestmow.com.

Shipping Information

Please make sure all the shipping information you provide to us is correct. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.

We do not ship to a P.O. Box or APO/FPO/DPO addresses.

Damages

If you receive your order damaged, please contact BESTMOW Support within 5 business days at support@bestmow.com.

We are not responsible for any losses, including missing parcels, package damage, losses due to the delay, and other losses caused by the shipping carrier. However, we will help you contact the responsible shipping carrier. Please save all packing and the damaged goods as they may be required for filing a claim against the shipping carrier.